If you own your own website and phrases like “nameservers”, “MX records” and “DNS” have you feeling confused, then you could be in trouble. If the event that your website ever got hacked (or you were locked out of your account) you could find yourself in a bad situation if you didn’t have crucial website information on hand. So, can you answer these crucial questions about your website? If not, don’t fret – we’ve got a free Emergency Website Checklist for you, and we’re telling you exactly where to find this information so you don’t feel overwhelmed.
Note: this article was written for WordPress users. Other platforms can still utilize this checklist and article, but some of your information may have different names!
To help you track your answers, we’ve created a free Emergency Website Checklist that you can instantly download (no opt-in required)! CLICK HERE TO INSTANTLY DOWNLOAD YOUR EMERGENCY WEBSITE CHECKLIST!
What is your WordPress log-in information?
Your log-in url is likely “yourwebsite.com/wp-admin”. Your username and password would have been created when you first signed up for WordPress.
What is your FTP information?
Your “hostname” will likely be a company such as Bluehost or GoDaddy. When logged into your host (Bluehost/ GoDaddy) you can search for your FTP information to find out your port number. More often than not, it’s 21…. so look for this number if you’re lost! In Bluehost, this information is your CPanel, under “Files”.
Where is your registrar housed?
Your registrar is where you purchased your domain name. If you purchased it from your host (Bluehost, GoDaddy, etc) when you signed up for hosting, then add your log-in information for that company. It is always possible that you may have purchased your domain from a different company before you signed up for hosting. Especially if you used to host with a different company, or if you purchased your domain name before you made your website.
Where is your DNS housed?
Just like your registrar, your DNS is either with your host (Bluehost, GoDaddy, etc) or, a third party company. In our experience, most website owners have their DNS hosted within their host. More advanced website owners may have moved over to a company such as Cloudflare.
Where is your email housed?
If you’re using a service like Gmail for your email, then jot down your log-in information here. If you’re using a more sophisticated email (such as an email with your unique domain name) then write that down and be sure to include your log-in URL.
What about your MX records?
Your MX records (mail exchange records) will depend on what email you use. When you sign up for a WordPress website hosted through GoDaddy or Bluehost, you automatically have email addresses available within your domain. You can likely access these at “mail.yourwebsite.com”.